Aesthetics  (260) 469-1400  |  Plastic Surgery (260) 469-1416

FWPSA Policy Statement

Cancellation Policies for Aesthetic Appointments

Your appointments are very important to us and reserved especially for you. We do understand that sometimes schedule adjustments are necessary; therefore, to cancel your appointment, please call our office 24 hours prior to your appointment at 260-469-1400. Please review our Aesthetics Cancellation Policies below.

In effort to reduce the number of no-shows and last-minute cancellations, we have implemented an updated Appointment Cancellation Policy that went into effect on November 18, 2021.

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If you have any questions regarding our updated cancellation policies, please give us a call at 260-469-1400.

Policies for Preston Gardner, DO - Fort Wayne Plastic Surgery

Re-Scheduling and Missed Appointments*

Fort Wayne Dermatology Consultant (FWDC) uses a service to send appointment reminder notifications to our patients prior to their appointment. This notification will include the date and the time. We perform these calls as a courtesy to our patients. This allows the patient the opportunity to cancel the appointment should the date or time not work for you or if the appointment is no longer necessary. Cancelling in advance, allows us to schedule another patient during that time. Recognizing that everyone’s time is valuable, and appointment times are limited, we kindly ask that you provide 24 hours notice by calling us at 260-469-1416, if you are unable to keep your appointment.

  • Sometimes, we have patients who routinely do not notify us that they need to reschedule or cancel. Because of that, FWDC has a no-show policy. The policy is as follows:
    • After the first missed appointment, the patient will be notified about the missed appointment.
    • After the second missed appointment, patient shall receive a letter from the practice notifying the patient of the second missed appointment and a reminder of the No Show policy.
    • After the third missed appointment, patient shall receive a letter discharging the patient from the practice.

These are general guidelines and mitigating factors need to be considered before making a final decision. Mitigating factors could be the length in time between missed appointments or why appointments were missed.

In certain circumstances, an appointment cancelled with less than 24 hour notice may also be included in this policy.

*Other exclusions apply to Cosmetic Consultations and Procedures.

Policies for Fort Wayne Dermatology Consultants, Inc.

Re-Scheduling and Missed Appointments*

Fort Wayne Dermatology Consultant (FWDC) uses a service to send appointment reminder notifications to our patients prior to their appointment. This notification will include the date and the time. We perform these calls as a courtesy to our patients. This allows the patient the opportunity to cancel the appointment should the date or time not work for you or if the appointment is no longer necessary. Cancelling in advance, allows us to schedule another patient during that time. Recognizing that everyone’s time is valuable, and appointment times are limited, we kindly ask that you provide 24 hours notice by calling us at 260-436-8000, if you are unable to keep your appointment.

Sometimes, we have patients who routinely do not notify us that they need to reschedule or cancel. Because of that, FWDC has a no-show policy. The policy is as follows:

  • After the first missed appointment, the patient will be notified about the missed appointment.
  • After the second missed appointment, patient shall receive a letter from the practice notifying the patient of the second missed appointment and a reminder of the No Show policy.
  • After the third missed appointment, patient shall receive a letter discharging the patient from the practice.

These are general guidelines and mitigating factors need to be considered before making a final decision. Mitigating factors could be the length in time between missed appointments or why appointments were missed.

In certain circumstances, an appointment cancelled with less than 24 hour notice may also be included in this policy.

*Other exclusions may apply.

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